Bk Movers LLC

Tom Grasso posted a comment

STAY AWAY! I've moved several times over the last few years, and this company was the WORST. It took them about 7.5 hours to move the equivalent of a two-bedroom apartment about 4 miles down the street. I even had to help them, and at 47 years old outworked their men 3-1. Because they quoted a 3-hour moving time, they then billed us over $100 an hour for the additional 4.5 hours, dramatically taking us over budget.

When called, the manager basically called us liars and, of course, sided with his employees. Truth be told, the laborers were very nice people, but they were slow and spent a lot of time talking on cell phones, texting, and folding blankets. An hour of this billed time was spend folding blankets and taking breaks. When the manager "Neal" was told about this, he blamed us, telling us that we should have called when it was happening, not after the fact. We were supposed to supervise his movers, and then call him while we were working on the move to "rat" them out, all-the-while knowing that they movers we were supposed to finish the move of our life's possessions.

We did call, mind you, just after they had completed the job.

One of the men even told us, "If Neal would ever get off his fat ass and look at these jobs BEFORE we get here, we'd have what we need to get it done." Yes, and the overage time was OUR fault.

Next, they assembled my bed, a king-size bed with a heavy mattress, wrong. So, after a long day of moving and unpacking, I went to lay down and the bed actually collapsed, nearly killing my children's cat in front of them. This was mentioned to the manager, who didn't even address it as important. I assembled my children's bed, thankfully, because the movers were taking forever to finish the job.

The manager was rude, obnoxious and did nothing to help when he was made aware of the situation. Both my roommate and me told him the same story (me when I called him to complain, her when he called her to "follow up") and he still did nothing.

I want to explain that I have left several reviews on many sites, and have NEVER left a negative review. This experience was so bad, so negative, that I felt compelled to share it in the hopes that no one would have to go through this again.